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PROVIDING YOU THE BEST
SERVICE AVAILABLE IS OUR JOB, & OUR ONLY JOB·
We are travel professionals
in Peru, and Internationally, committed to your complete satisfaction,
not the hotels' profits. We are committed to service to you, our passenger.
Click here for our passengers'
comments.
We know in many cases our passengers
are traveling to Peru for the first time, and perhaps do not speak Spanish
very well or are a bit intimidated by going to Peru for the first time.
We have our own office in Peru that you can contact when you are there
and can assist with any problems. You would be very hard pressed to call
one of the world wide hotel sites with a problem when you are actually
in Peru, with them you are on your own.
When you request a reservation
we actually make your reservation with the hotel in real time and negotiate
the best price possible for your reservation. We have found relying on
automated systems, while faster and cheaper for us to use, ended up too
many times with "lost" reservations or changed rates when our passengers
arrived at the hotel. That is unaccepable to you and us. Using us we GUARANTEE
your reservation and the rate confirmed.
An inconvenience with
our system is we do not give you an instant confirmation. We actually contact
the hotel on your behalf and demand in writing from the hotel the rate
and availability. This is in your interest, so we appreciate your patience
because it may take a day or two to confirm your hotel reservation, but
it is a real reservation, confirmed to us in writing, not one from a bulk
allotment or automated reservations system profile that the hotel may or
may not honor when you arrive.
Because we do have an office
in Peru, run by Peruvians in co-ordination with us in the United States
Division, we know the country and its hotels. We do not rely just on what
the hotels say they are, we know them. We have been in business since 1998.
We are not a quick start Internet company that will not be there when you
need us, our longevity is an endorsement from our passengers that we are
providing the level of service they deserve and rightfully demand and so
can you. We have made over 30,000 reservations for Peru, and each and everyone
is important to us. Our staff is of knowledgeable and are professional
people in South American Travel.
Passenger
Comments
Passenger email addresses
have been withheld to protect their confidentiality
Dear Denise, I want to
thank you for the wonderful trip you planned for us. Everything
went off without a hitch and our drivers were all on time and delightful.
We had a wonderful time in Peru, and we are anxious to go back to South
America on our next trip. If we know anyone planning to go to Peru
we will certainly recommend you and your company as you did a fantastic
job. The hotels were great, and in good locations, close to everything
we needed to get to. The one is Cusco was a stones throw from the
square where all the action was. We all had a bit of altitude sickness
the first two days we were in Cusco, but we eventually got used to
it and just carried on. Once again thank you for everything.
We were
very pleased with Hostal Victor which you booked for us in Lima.
It is convenient to the airport, clean, and run by nice people. We
recommend it highly.
Doyice
& Mary Cotten
This
is a quick email to inform you of the excellent service and over the top
help we received while staying at The Torre Dorada Residential Hotel in
Cuzco Peru.
Peggy
and her brother Oscar went out of their way to make our stay a very pleasant
and cost effective one. They supplied very helpful information on costs
and the places to visit with free transport to and from the city centre
day or night. During our stay my wife and I both suffered from altitude
sickness and Peggy and Oscar looked after us as if we were family Peggy
helped us change our tour plans and make new ones when we were well enough
to travel again, I can’t say enough to thank them, so I would recommend
this hotel to anyone planning a visit to Cusco, the Secret Valley or Machu
Picchu.
Thank you for all
your help in organizing our Peru trip. If I am not
mistaken, you assisted
in organizing our transportation to and from MachuPicchu (including train
ride, bus, and entrance fee) and also the one night stay at Gringo Bills.
Thanks so much again
for your time. We had a wonderful trip in Peru and I will be sure to recommend
your company to any future travellers.
Thanks,
Joyce CHang
I wanted
you to know that this trip went very well and we enjoyed it very much.
Thank you for your help with it. Two things in particular were outstanding.
1) The Country Club Lima Hotel was absolutely outstanding and they treated
us like family, especially at the concierge desk. Edwin Cosio in
Cusco also treated us very, very well and made it possible for us to see
a great deal in the short time we had there.
Thank
you again.
John
Vance
Dear Mr. DeBakey,
Just few words to thank
you and inform that everythink was great without any problem. We all enjoyed
our trip in Peru and would like to thank for your cooperation. I also would
like to confirm that Mr Edwin Cosio n Walter Oblea did great job and we
appreciated your suggestion.
I surelly will suggest yr
company to anyone that will ask me about Peru.
Thanks again and best regards
Mario Righi
I want to thank all of
you for the wonderful job that you did to find and confirm reservations
for me in both Cusco and Machu Picchu.
Lourdes and Dianna ???
were both professional and courteous on the phone and always answered my
calls and returned my e-mails.
I have sent a short note
to the travel guide books below explaining the courteous and professional
help that you provided to me.
Lonely Planet.
Fodor's.
Footprint.
I will absolutely pass
on your company name and website to fellow travelers heading to Peru.
Thank you!!
Brian Eaton.
We
have returned from our trip to Peru and I want to thank you for your help
with the reservations, etc.Especially, I want to tell you how great Edwin
Cosio Ch. was. He arranged all our transportation and even negotiated our
return from the airport the day of the strike, not an easy task. I highly
recommend him for any future jobs you might have.
Sincerely,
Georgia
de Havenon
I meant to phone
you when I was in Lima, but I was so busy walking around and of course,
shopping! Everything went very smoothly and thank you so much for
all your arrangements! The beach hotel Las Arenas de Mancora was
very beautiful and I am glad you suggested this place. The only thing
I didn't like was the restaurant - very expensive and poor choice of food
-but I found many other good places to eat down the beach at other hotels.Funny
story - I meet a couple at Last Arenas, the only other people from North
America, who were from my home town Victoria!! And when I was in
a restaurant at another hotel down the beach I meet a man who lives in
Victoria! Small world!!
This was the first time
I have used the web to make any reservations and I am so pleased at how
good it turned out!
Leslie Palmer
Victoria
Hi Bev,
Our apologies in not having written earlier to thank you for arranging
a wonderful trip! Really, everything went perfectly. The travel connections,
the hotels and especially our tour guide Edwin Cosio from Kpulli. We believe
that you could actually package our trip, leaving, possibly two days in
Lima as a wrap-up.
The thu
flight from Lima to Cuzco early Saturday morning, although long, was not
as stressful as we had thought. We were met by Edwin, taken to the Picoaga
Hotel (which was most satisfactory), reviewed tour options (the pricing
for all arrangements was most reasonable) and our timetable with Edwin,
committed to a tour in and around Cuzco in the afternoon and took a short
nap. We were up for lunch, walked around the Plaza de Armas and met our
tour guide for a really nice four hour treck through Cuzco, the fortress
Sacsayhuaman and the "Virgin Baths" of Tambomachay. (Note: Edwin purchased
our Boletos Turisticos - saving us thtrouble and he did not mark them up
and Edwin stored out "dress bags" in his office for the duration of our
trip to the Sacred Valley).Sunday morning Edwin drove us to Pisac for the
market - a worthwhile trip but we did not have time to dine on guinea pig.
Sunday afternoon we were on our own in Cuzco and had a nice time just doing
the sites (Brian had a great massage for $ 15.00). Early Monday morning
Edwin took us to the train and we were off to Machu Picchu. Note: the train
was quite cool - even with the blankets provided. The hotel Gringo Bill's
in Aguas Calientas was fine - but avoid the rooms near the reception desk!
There are some really good restaurants in Aguas Calientas. We had a great
guide for a half day in Machu Picchu - arranged by Edwin, and valued free
time there as well. On the second day of our visit to Machu Picchu we did
Taoist Tai Chi and Mark and Jeanette climbed Huana Picchu!
The train
ride to Ollantaytambo was beautiful and the hotel there, Pakaritampu (two
blocks from the train station) is super. Ollantaytambo is really worth
a visit with its majestic ruins and the town is an original Inca village.The
drive back to Cuzco was spectacular - probably far more beautiful than
what one could see from the train. Sr. Edwin Cosio deserved very special
recognition for all that he arranged and did to make our visit so pleasant.
As to Lima
- the rehearsal dinner, the wedding, the reception - Beyond belief, a wonder.
Our return connections worked like a charm and we actually caught an earlier
bus to Portland.
Bev, again
our thanks for making this such a special trip! If we can provide and additional
information, please let us know.
Sincerely,
Fritz & Brian
Dear
Denisse,
Just
wanted to say thanks for all your work on our behalf. Our trip to
Peru
was amazing and we look forward to returning. All the arrangements
you
made were great and we so appreciate your efforts. Even the New
Year's
eve celebration at the Sheraton was a blast! Hope you have a great
new
year.
Dearest
Denisse,
We
are just back in Norway after a FANTASTIC trip in Peru! What a
beautiful
country you have!! We enjoyed every single moment. People were
so
warm and welcoming, we have never experienced anything like it!
Thank
you so very much for all you did for us, Denisse. Every booking
worked
out and we had no problems. I will recomend you to everybody going
to
Peru.
I
hope we in the future will be able to go back to Peru and see more of
your
wonderful country.
Thank
you so much, Denisse!
Warm
regards from Anett:-)
Dear
Denisse,
Thanks
to your staff at Peru-Hotels.com, our trip to Peru is all set. I would
especially like to express my gratitude to Denisse Slade in your Peru Hotels
office for her time and efforts on behalf of myself, my spouse, and our
friends Richard and Vera Goodwin. I will recommend Peru-Hotels.com
to anyone traveling to Peru.
Thank
you and best regards,
Patrice
Hi to
both of you,
We wanted
to thank you and let you know how our trip to Peru was. First, all
the transfers you had arranged for us were perfect. The El Condado
was also very nice and the Libertador was excellent. The Melodia
was only OK and we now understand there is a Ramada at the Lima airport.
Your
MachuPicchu premium tour package worked out very well and Edwin was very
accommodating. The only concern we had was on the Sacred Valley tour.
The guide that Edwin used, Leo, was not satisfactory. The guide that
he recommended for us at MachuPicchu, Armando, was very good.
Some
suggestions for other travelers: On the MachuPicchu package you should
indicate that admission to the citadel is only for one day. You may
also want to give people the option of leaving the train early and taking
the bus to Plaza de Armas on the return trip.
Once again
thanks for your assistance with all the arrangements. Overall the
trip was a very good value for the money. |
